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Why can't I check the logistics information?
The tracking number is wrong or the courier has just been sent out and the courier company hasn’t updated it yet.
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How long does shipping take?
Usually we ship out 3-5days after paid, 10-15 working days delivery time, sometimes take up to 20 working days during public holidays or inclement weather conditions.
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Why does the tracking situation stay the same?
Please be patient as it may be due to public holidays, fewer flights, very high volume of cargo, or strict customs regulations.
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Signed for, but not received?
Please contact our customer service.
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